Job Description

We are looking for a dedicated and experienced Air Ticketing & Visa Officer to join our team. The ideal candidate must have a strong background in visa processing and ticketing, with excellent customer service and communication skills.

Key Responsibilities:

• Handle end-to-end visa processing for various countries (business, and work visas).

• Prepare and verify all visa documents and applications.

• Coordinate with embassies, consulates, and clients for visa-related requirements.

• Book, issue, reissue, and cancel air tickets through GDS systems (Amadeus, Galileo, or Sabre).

• Provide customers with accurate travel information, including flight schedules, fare rules, and visa requirements.

• Ensure timely submission of documents and tracking of visa application status.

• Maintain updated records of visa applications and ticketing details.

• Provide exceptional customer service and support throughout the visa and ticketing process.

Requirements

• Minimum 2 years of experience in visa processing and air ticketing.

• Strong knowledge of visa documentation, embassy rules, and procedures.

• Proficiency in global distribution systems (GDS) such as Amadeus, Galileo, or Sabre.

• Excellent communication and interpersonal skills.

• Attention to detail and ability to work under pressure.

• Basic computer literacy (MS Office, email, etc.).

• Ability to multitask and manage time efficiently.

Qualifications

• Bachelor’s degree or diploma in Travel & Tourism, Hospitality, or a related field.

• Professional certification in ticketing/reservation systems is a plus.

• Fluency in English (spoken and written); additional languages are an advantage.

Send your updated CV and cover letter to HR@boh.city with the subject line: “Application for Air Ticketing & Visa Office